BEHIND THE BOOTS: Exclusive R.M. Williams Factory & Distribution Centre Tour

Be among the first to see the automated robotic fulfilment centre in operation, while gaining practical insights into Australian manufacturing, craftsmanship at scale, distribution, product flow, customer experience, repair and product lifecycle management, and operational improvement.

Join us for an exclusive guided tour of the R.M. Williams Salisbury facility and experience first-hand the craftsmanship, heritage and operational excellence behind every boot. From traditional leatherwork and repairs through to apparel production and distribution, this unique tour showcases the people, processes and passion that have made R.M. Williams an Australian icon for over 90 years.

Date: Thursday, 5 November 2026
Time: 8.45am – 12.30pm (ACDT) (see tour details below)
Venue: 121 Frost Road, Salisbury SA
Cost: Members – $40 / Non-Members – $60

All registrations are subject to approval by R.M. Williams.

Important footwear & PPE:  Flat, enclosed footwear is required for workshop entry. Steel-cap boots are required for the Distribution Centre. All other PPE will be supplied by R.M. Williams.

Arrival: Meet at Reception at 8.45 am for group allocation and housekeeping.
Tour time: 9.00 am to approximately 12.30 pm.
Area timings: Footwear: 60–90 minutes; Apparel, Craft and Repairs: about 60 minutes; Distribution: approximately 60 minutes.
Tour guides: Paul Mettner, Glenn Dezen and Pat Macri.

ABOUT THIS EVENT

Experience a rare behind-the-scenes look at one of Australia’s most iconic brands. Join us for an exclusive guided tour of the R.M. Williams Salisbury facility, where you’ll discover the craftsmanship, heritage and operational excellence behind the making and distribution of Australia’s most famous boots and apparel. Hosted by the R.M. Williams team, this immersive tour provides access to the Footwear Workshop, Apparel operations, Craft & Repairs team and Distribution Centre, offering a unique insight into traditional craftsmanship combined with modern supply chain practices.

WHO SHOULD ATTEND

Ideal for: business owners, managing directors, general managers, supply chain and logistics leaders, operations and distribution centre managers, warehouse and transport managers, procurement and inventory leaders, eCommerce and retail operations managers, customer fulfilment leaders, and manufacturing, production and continuous improvement professionals.

EVENT REGISTRATIONS
All attendees must be registered prior to attending an ASCLA event, including ASCLA partners and guests attending on a complimentary or partner allocation.
Registration helps ASCLA maintain accurate attendance records and manage venue capacity, catering and important safety and emergency requirements. 
If you are attending under a partner or complimentary allocation, please ensure each attendee completes an individual registration.
If registrations have closed and you would still like to attend, please contact ASCLA before arriving at the event. Please do not attend without prior confirmation.
Cancellation Policy: Cancellations made 5 days prior to an event will receive a full refund.